SpiderSkill - Privacy Policy

We respect your privacy and are committed to providing a safe, secure user experience. This Privacy Policy sets forth our online data collection, usage, storage, and sharing policies and practices. By using our Services, you consent to the policies and practices described in this statement.

Your data may be stored and processed on our servers, which may be located inside or outside India. Your usage of the Services constitutes consent to the transfer of your data. Our Services may contain links to third-party websites over which we have no control; we are not responsible for the privacy policies or practices of such websites. We encourage you to review the privacy policies of any third-party sites you navigate to from our Services. This Privacy Policy applies solely to information collected on spiderskill.com and its sub-domains and not to information collected through other means.

This Privacy Policy applies to:

• Students / Applicants: Individuals who sign up on SpiderSkill to browse and apply for internships.
• Founders / Employers: Individuals or organizations that sign up on SpiderSkill to post internship listings and hire students.
• Visitors: Anyone who visits the SpiderSkill website or app without registering.

2.1 Personal Information Provided by You

When you register or use our Services, we may collect personal information including but not limited to:

For Students:

• Full name
• Email address
• Phone number
• College name, branch, year of study, and CGPA
• Skills and areas of interest
• Resume (uploaded document)
• LinkedIn profile URL
• Portfolio link
• Profile photograph
• Cover notes submitted with applications
• Responses to screening questions posted by founders

For Founders / Employers:

• Full name and designation
• Email address
• Phone number
• Company / startup name
• Company website URL
• LinkedIn profile URL
• Founding year, team size, and company description
• Internship listing details (role, skills required, stipend, duration, work type, deadline, number of openings, screening questions)
• Billing and payment information (processed via Razorpay; we do not store full card details)

2.2 Information Collected Through Third-Party Services

For a better experience and to enable our Services, we may collect information from third-party platforms. The information we request will be retained and used as described in this Privacy Policy.

SpiderSkill may use the following third-party services:

• Google Sign-In — Google Privacy Policy
• LinkedIn — LinkedIn Privacy Policy
• Razorpay — Razorpay Privacy Policy

If you choose to sign in using Google, we may collect your name, email address, and profile picture as made available through your Google account. By signing in via Google, you consent to our collection, storage, and use of that information.

If you register as a Founder and choose to authenticate your company using your LinkedIn profile, we may, with your explicit consent, collect your LinkedIn profile URL and publicly available company information to verify your identity and listing.

2.3 Information Collected Through Use of the Service

We collect or may collect information about how you use our Services, including:

• Pages and internship listings you visit
• Search queries and filters you apply
• Applications you submit and their status
• Messages exchanged between students and founders via the SpiderSkill chat
• Internship listings you save or bookmark
• Login timestamps and session data
• IP address, browser type, device type, operating system, and referring URLs
• Cookies and similar tracking technologies (see Section 9)

2.4 Payment Information

Payment for founder plans is processed through Razorpay, a PCI-DSS compliant payment gateway. SpiderSkill does not store your full credit/debit card numbers or banking credentials. We only retain transaction identifiers, plan type, and billing history necessary for account management and invoicing.

We retain the information we collect for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may choose to delete your account at any time, following which we will either delete or de-identify your personal data, except where retention is required by law or legitimate business need (such as maintaining payment records).

Internship listing data (including application records) associated with a founder account may be retained for a reasonable period after account deletion for compliance and audit purposes.

We use the information we collect to:

• Create and manage your account on SpiderSkill
• Facilitate internship discovery and the application process
• Allow founders to review, shortlist, and communicate with applicants
• Send transactional notifications (application status updates, shortlisting alerts, messages from founders, post expiry reminders, renewal alerts)
• Send marketing, digest, and newsletter communications (with opt-in consent)
• Process payments and manage founder subscription plans
• Verify founder and company identity during the onboarding and approval process
• Improve our platform, features, and user experience
• Provide customer support
• Monitor and enforce compliance with our Terms & Conditions
• Conduct analytics and measure platform performance
• Deliver personalized content and internship recommendations
• Comply with applicable laws and legal obligations
• Prevent fraud and maintain security

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

5.1 Between Students and Founders

If you are a Student, your profile information (name, college, branch, CGPA, skills, resume, LinkedIn, portfolio) will be shared with Founders whose internship listings you apply to, or whose listings we believe may be relevant to you.

If you are a Founder, your company name, website, LinkedIn, and internship listing details are publicly visible on SpiderSkill and may appear in search engine results (e.g., Google). Your contact details may be shared with students who are hired through SpiderSkill.

5.2 Service Providers

We may share your information with trusted third-party contractors, companies, and service providers who perform services on our behalf, including but not limited to:

• Email and SMS delivery services
• Cloud hosting and infrastructure providers
• Payment processing (Razorpay)
• Analytics and performance monitoring tools
• Customer support tools

These service providers are contractually obligated to handle your data securely and only for the purposes for which it was shared.

5.3 Advertising Partners

For our marketing and advertising campaigns, we may share certain personal information (such as hashed email addresses, phone numbers, or user behaviour data) with trusted third-party advertising platforms including but not limited to Google, Meta (Facebook and Instagram), and LinkedIn. This sharing is done solely to:

• Deliver personalized advertisements
• Create custom audiences for marketing campaigns
• Measure the effectiveness of our advertising efforts
• Re-engage users across web and social platforms
• Exclude existing users from seeing certain ads to ensure relevance

5.4 Legal and Compliance

We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation or court order
• Protect and defend the rights or property of SpiderSkill
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users or the public

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of SpiderSkill's assets, your personal data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

5.6 Public Areas

If you post any personal information in public areas of SpiderSkill (such as a comment section, forum, or public profile), this information will be accessible to anyone on the internet. We are not responsible for the use made by third parties of information you choose to make publicly available.

Founders who access student data through SpiderSkill (including name, college, skills, resume, LinkedIn, and contact details) are strictly prohibited from:

• Using applicant data for any purpose other than evaluating candidates for the specific internship they applied to
• Sending promotional, marketing, or unsolicited communications to applicants
• Transferring, selling, or sharing applicant data with any third party for free or for a fee

Any violation of this provision will result in immediate account suspension and may attract legal action.

Students may edit their personal information and profile at any time by visiting the Profile / Resume section of their account. Certain data (such as submitted applications) cannot be edited after submission.

Founders may edit their personal information and company details by visiting their Profile and Dashboard settings. Certain data (such as posted internship listings and application records) may not be editable after posting.

To download a copy of your personal data, please write to us at: info@spiderskill.com. Our team will process your request within a reasonable timeframe.

Opt-In

Upon registering on SpiderSkill, your email address and phone number are automatically subscribed to receive:

• Transactional emails (application status, shortlisting, messages, payment confirmations)
• Platform notifications (internship recommendations, post expiry reminders)
• Marketing/newsletter communications

For marketing communications, we follow an opt-in model. You will be asked to confirm your preference upon registration.

Opt-Out

• Marketing / Newsletters / Digest:Every marketing email from SpiderSkill contains an “Unsubscribe” link. Click it to stop receiving future promotional content. Processing may take up to 7 days.
• WhatsApp / SMS Notifications: You may opt out by writing to us at info@spiderskill.com or by following opt-out instructions in the message.
• Transactional Communications: These are required for the proper functioning of our Services. If you wish to discontinue receiving transactional communications, please write to us at info@spiderskill.com (note: opting out may affect your experience on the platform).

We and our third-party partners may use cookies, web beacons, pixel tags, and similar technologies to collect information about your use of SpiderSkill.

A cookie is a small text file stored on your device that enables us to remember you (e.g., as a logged-in user), remember your preferences and searches, keep you logged in, personalize content, perform analytics, and assist with security and administrative functions. Cookies may be persistent or session-based.

A pixel tag is a tiny, invisible graphic embedded in emails or web pages that helps us track whether an email has been opened, or measure engagement.

We use cookies and tracking technologies for:

• Authentication and session management
• Remembering user preferences and filters
• Platform performance and analytics
• Remarketing and personalized advertising (via Google, Meta, LinkedIn)

Most browsers allow you to manage or disable cookies in settings. However, disabling cookies may interfere with the normal functioning of SpiderSkill. If you are using a shared device, please ensure you log out after each session.

SpiderSkill is not intended for children under the age of 13. If you are under 13 years of age, you are prohibited from using SpiderSkill independently. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data without parental consent, we will take steps to delete that information. Since we do not collect date of birth or proof of age at registration, there is no foolproof mechanism to enforce this; however, we urge parents and guardians to supervise their children's online activities.

We implement generally accepted industry-standard security measures to protect your information on SpiderSkill, including:

• Encrypted data transmission (SSL/TLS)
• Secure, access-controlled server environments
• Regular security audits and monitoring

Our payment partner Razorpay is PCI-DSS compliant.

While we make every effort to safeguard your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security and assume no liability for disclosure of information due to causes beyond our control.

To protect your account, you must not share your password or security credentials with anyone. If you are on a shared device, log out after every session.

If you are a resident of the European Union, the General Data Protection Regulation (GDPR) provides you with the following rights:

• Right to Information — Know the purposes for which your data is processed.
• Right to Access — Request access to the personal data we hold about you.
• Right to Erasure (“Right to be Forgotten”) — Request deletion of your personal data.
• Right to Rectification — Correct inaccurate or incomplete personal data.
• Right to Restriction of Processing — Request that we limit the processing of your data.
• Right to Object — Object to processing of your data for certain purposes, including direct marketing.
• Right to Data Portability — Receive your data in a structured, machine-readable format.

EU residents may exercise these rights by submitting a request to: info@spiderskill.com

While this Privacy Policy sets out our standards for maintenance and protection of your data and we will make every effort to meet them, we cannot guarantee absolute compliance in all circumstances. Factors beyond our control may result in unintended disclosure of data. Accordingly, we disclaim any warranties or representations relating to the absolute maintenance or non-disclosure of data.

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. We will notify you of material changes by posting a prominent notice on our website and/or by sending an email to your registered email address. Your continued use of SpiderSkill after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact our Grievance Officer:

• Name: Sravan Kumar Mode
• Email: info@spiderskill.com
• Address: Anantapur, Andhra Pradesh, India

We aim to respond to all privacy-related queries within 30 days of receipt.

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